All mail server settings are configured in the ACCONFIGFILE.XML file used by the CTAC web service.

These settings can be manually edited in any text editor but we recommend using ctConfigEditor so that the password can be stored in an encrypted format.

Relevant keys:

<CONFIGITEM ID='SMTPSERVER' ENCRYPTED='False' COMMENTS='THE IP ADDRESS OF THE MAIL SERVER'>mailServerNameOrIP</CONFIGITEM>
<CONFIGITEM ID='SMTPUSERNAME' ENCRYPTED='False' COMMENTS='USERNAME FOR AUTHENTICATION REQUIRED MAIL SERVERS, ELSE LEAVE BLANK'>usernameIfRequired</CONFIGITEM>
<CONFIGITEM ID='SMTPPASSWORD' ENCRYPTED='False' COMMENTS='PASSWORD FOR AUTHENTICATION REQUIRED MAIL SERVERS, ELSE LEAVE BLANK'>passwordIfRequired</CONFIGITEM>

Notes:

1.  The server where the ctAC web service is installed must be able to hit the mail server and not be blocked by firewalls.

2. If the mail server requires authentication, you must make sure to have the username and password stored in the config file.